Lytle Research and Development Corporation (“LRDC”) Return Policy & Warranty
All EQUS Golf clubs are custom, individualized, and built to order. Return policy applies to warranty items only. We will not accept returns for custom-built items. We do not have an exchange policy.
To initiate a return, please email us at Customer.Service@EQUSGolf.com to obtain an authorization number. Next, return the items, in their original product packaging, to: LRDC (Jeff Sheets Manufacturing), 8708 S. Congress Ave., B-280, Austin, TX 78745.
All returns must be insured, include a tracking number and returned via UPS, FedEx or USPS. We cannot assume responsibility for lost shipments. If the return is a result of our error, we will compensate you for the return shipping.
Except as otherwise stated on the product or packaging, LRDC warrants its golf club products purchased from http://www.equsgolf.com/ to be free of defects in material and workmanship for six months from the date of first retail sale. You must keep your receipt as proof of the date of sale. This warranty does not cover paint scratches, cosmetic blemishes or other normal wear and tear. This warranty does not apply to wear or damage from abnormal use, misuse, abuse, neglect or accident, or to products which have been repaired or modified other than by LRDC. This LRDC warranty does not cover damage to its products caused by third parties. At LRDC's option and as the buyer's sole remedy, defective products covered by this limited warranty will be either repaired or replaced with a new or refurbished product at no charge to the buyer. Such defective products must be returned in accordance with LRDC’s RETURN POLICY. This warranty gives the consumer specific legal rights; a consumer may have other rights depending upon where he or she lives.
DISCLAIMER: This warranty is in lieu of all other express warranties. LRDC disclaims all warranties for products that are purchased from sellers other than http://www.equsgolf.com/, including the warranty of merchantability or the warranty of fitness for a particular purpose. LRDC also disclaims for products purchased from http://www.equsgolf.com/ any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and assumes no responsibility for any special, incidental, or consequential damages as to all products and components. LRDC further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone.